Subject: RE: Refund / Returned order / 6227624281
From: Mohd Imran <[email-masked]>
To: FarEye Support <[email-masked]>
Cc: Algaili Ahmed <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Mon, 19 Oct 2020 07:11:10 +0000

Hi @FarEye Support<mailto:[email-masked]>,

Please check and mark this order as RTO delivered, shipment returned by courier partner.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, October 19, 2020 7:24 AM
To: Jessie Caparas <[email-masked]>
Cc: Algaili Ahmed <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Refund / Returned order / 6227624281

External email sender, please take precaution.
Hi Jessie,

With reference to order #6227624281
Order Date:  Sep 26, 2020
Tracking ID: CRDSAL0073676920

The order has been returned to WH (RTO) on 4th October, 2020 as per Saudi Post website, but as per hybris the status is still in transit. Kindly assist us to mark the order as NDR and process the refund.

Thank you for your help.

Regards.
Shakeeb
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