Subject: Re: KNET Amount Deduction - 1420800
From: Apoorv Joshi <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, anju john <[email-masked]>, Harish Thakor <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>
Date: Sun, 18 Oct 2020 21:56:30 -0700 (MST)

Hi Team, 

The same customer has reported another charge of KWD 16.1 on their account. We are unable locate any order with that amount. Please find attached the Bank statement for the same and the transaction ID for the charges is 027840017865. 

Please look into this and advise. 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]>, "Mustafa Chakki" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "malik ismail" <[email-masked]>, "Lessin Kumar" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Mohd Adil" <[email-masked]> 
Sent: Sunday, 11 October, 2020 10:53:40 
Subject: Re: KNET Amount Deduction - 1420800 

Dear Rashid/Mohammad, 

Kindly check the below on priority and advise. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "malik ismail" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Lessin Kumar" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Mohd Adil" <[email-masked]> 
Sent: Friday, 9 October, 2020 18:12:33 
Subject: Re: KNET Amount Deduction - 1420800 

Hi Team, 

Please ignore previous email and apologies for the same. 

The same customer has reported another charge of KWD 16.1 on their account. We are unable locate any order with that amount. Please find attached the Bank statement for the same and the transaction ID for the charges is 027840017865. 

Please look into this and advise. 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "malik ismail" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Lessin Kumar" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Mohd Adil" <[email-masked]> 
Sent: Friday, 9 October, 2020 18:11:13 
Subject: KNET Amount Deduction - 1420800 

Hi Team, 

The same customer has reported another charge of KWD 16.1 on their account. We are unable locate any order with that amount. Please find attached the Bank statement for the same and the transaction ID for the charges is 027840017865. 

Please look into this and advise. 

Regards, 
Apoorv