Subject: Re: Double deduction 8366608816 & 8366608708
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>, Mustafa chakki <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 18 Oct 2020 21:04:13 -0700 (MST)

Hi Team, 

Kindly note the customer confirmed that the amount was deducted twice from his account. 
Transactions number: 
000710151102 / 7 Jan 2020 / amount : 2.200 KWD 
000740147028 / 7 Jan 2020 / amount : 2.200 KWD 

phone number : +96551381281 
Email :[email-masked] 

Kindly assist us to close the case. 

Regards, 
Fauzan 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Rashid Gafoor Kaskar" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, October 1, 2020 1:13:01 PM 
Subject: Fwd: Double deduction 8366608816 & 8366608708 

Hi Team, 

Please assist in closing the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]>, "malik ismail" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "anju john" <[email-masked]>, "Harish Thakor" <[email-masked]> 
Sent: Thursday, 24 September, 2020 15:21:20 
Subject: Re: Double deduction 8366608816 & 8366608708 

Hi Team, 

Please update on the below case ? 

Regards 
Shakeeb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Rashid Kaskar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "anju john" <[email-masked]>, "Harish thakor" <[email-masked]> 
Sent: Thursday, September 17, 2020 8:25:26 PM 
Subject: Double deduction 8366608816 & 8366608708 

Hi Team, 

Order : 8366608708 
Issue description : the amount has been deducted for the order mentioned above and the order is not available on hybris, 
We request you to check and process the issue as the issue has been pending for a long time now. 

Regards 
Shakeeb