Subject: RE: RE: RTO _ 6221017230
From: Malik Ismail <[email-masked]>
To: FarEye Support <[email-masked]>, "Jagmohan Urmaliya (TCS)" <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, seeta.seeta <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Vishwajeet Singh <[email-masked]>
Date: Mon, 19 Oct 2020 03:23:39 +0000

Hi @Jagmohan Urmaliya (TCS)<mailto:[email-masked]>,

Please assist to update NDR status on Hybris to process refund.

6221017230 - CRDSAL0061420920

Regards,
Malik
From: FarEye Support <[email-masked]>
Sent: Saturday, October 17, 2020 6:25 AM
To: Malik Ismail <[email-masked]>
Cc: Jagmohan Urmaliya (TCS) <[email-masked]>; [email-masked]; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; Vishwajeet Singh <[email-masked]>
Subject: Re: RE: RTO _ 6221017230

External email sender, please take precaution.
Dear Malik,

Please reply if you have any query or confusion. If not we would request you to allow us for the case closure. Should we not hear from you in next business day we will proceed with the ticket closure.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/b91b90689b5b1d9ef29f10c94fdb79b645d15fd6aed2975fec1b137b4793af33<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fb91b90689b5b1d9ef29f10c94fdb79b645d15fd6aed2975fec1b137b4793af33&data=02%7C01%7Cmalik.ismail%40landmarkgroup.com%7Cd9c29afb258040f7596508d87243d837%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637384983015433567&sdata=FOqoaDI9Cal6%2Bso94z4DFv0AfsN61i%2BJNOn2GJriIVs%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=02%7C01%7Cmalik.ismail%40landmarkgroup.com%7Cd9c29afb258040f7596508d87243d837%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637384983015433567&sdata=oqgTDybJTKfiM%2FrkSkJtbQrwwOB7b4Qr7BahlIBfxsA%3D&reserved=0> to check the details.
Thanks and Regards,

 Tamkin Raza, Technical Engineer
 FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=02%7C01%7Cmalik.ismail%40landmarkgroup.com%7Cd9c29afb258040f7596508d87243d837%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637384983015443527&sdata=DbzSubex9LmcvxFMfsgaGg%2B6%2BYvYZ4Xin0rmSfMiMXI%3D&reserved=0>

Call: +91 7065956595
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On Thu, 15 Oct at 8:22 PM , Jessie Caparas <[email-masked]> wrote:
@Jagmohan Urmaliya (TCS)<mailto:[email-masked]>

A kind reminder on the below.

REQ0157009

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Malik Ismail <[email-masked]>
Sent: Tuesday, October 13, 2020 4:35 PM
To: FarEye Support <[email-masked]>; Jagmohan Urmaliya (TCS) <[email-masked]>
Cc: [email-masked]; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; Vishwajeet Singh <[email-masked]>
Subject: RE: RE: RTO _ 6221017230

Thanks Tamkin,

Hi @Jagmohan Urmaliya (TCS)<mailto:[email-masked]>,

Please assist to update NDR status on Hybris.

Regards,
Malik
From: FarEye Support <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 13, 2020 4:27 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: [email-masked]<mailto:[email-masked]>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Vishwajeet Singh <[email-masked]<mailto:[email-masked]>>
Subject: Re: RE: RTO _ 6221017230

External email sender, please take precaution.
Dear Malik,

As per the concern, we have updated the NDR status successfully, so please check at your end again and confirm us.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/b91b90689b5b1d9ef29f10c94fdb79b645d15fd6aed2975fec1b137b4793af33<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fb91b90689b5b1d9ef29f10c94fdb79b645d15fd6aed2975fec1b137b4793af33&data=02%7C01%7Cmalik.ismail%40landmarkgroup.com%7Cd9c29afb258040f7596508d87243d837%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637384983015463434&sdata=HFjmXHuV6uUA3N3R6Y31luHcHt3%2BgnhZ9weg2a62ZXQ%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=02%7C01%7Cmalik.ismail%40landmarkgroup.com%7Cd9c29afb258040f7596508d87243d837%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637384983015463434&sdata=dm5l0lcfZ2ETuKO46S1qpK88A3OOfd76S%2BA71M4FN9E%3D&reserved=0> to check the details.
Thanks and Regards,

 Tamkin Raza, Technical Engineer
 FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=02%7C01%7Cmalik.ismail%40landmarkgroup.com%7Cd9c29afb258040f7596508d87243d837%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637384983015463434&sdata=3t1s%2Fwq2ayvo72vrbiVe2mgR2C7yac5CF1%2F%2FQAl5Vug%3D&reserved=0>

Call: +91 7065956595
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On Tue, 13 Oct at 4:57 PM , Malik Ismail <[email-masked]<mailto:[email-masked]>> wrote:
Hi Tamkin,

Time 12:24 – 15-09-2020

Regards,
Malik
From: FarEye Support <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 13, 2020 3:13 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: [email-masked]<mailto:[email-masked]>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Vishwajeet Singh <[email-masked]<mailto:[email-masked]>>
Subject: Re: RE: RTO _ 6221017230

External email sender, please take precaution.
Dear Malik,

You have already shared Date but we need Time, please check and share with us time at which you want us to update the status.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/b91b90689b5b1d9ef29f10c94fdb79b645d15fd6aed2975fec1b137b4793af33<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fb91b90689b5b1d9ef29f10c94fdb79b645d15fd6aed2975fec1b137b4793af33&data=02%7C01%7Cmalik.ismail%40landmarkgroup.com%7Cd9c29afb258040f7596508d87243d837%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637384983015493305&sdata=o84YfSEr%2BgWoM2mGUJ%2B9YY4%2FvGEPvNoDRi3GWuxRrDk%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=02%7C01%7Cmalik.ismail%40landmarkgroup.com%7Cd9c29afb258040f7596508d87243d837%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637384983015493305&sdata=mkAhHOo2qdB2Rn32eqkGgKNoW5c7iSR%2FfeIXSUrvAjY%3D&reserved=0> to check the details.
Thanks and Regards,

 Tamkin Raza, Technical Engineer
 FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=02%7C01%7Cmalik.ismail%40landmarkgroup.com%7Cd9c29afb258040f7596508d87243d837%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637384983015503262&sdata=amn2Vl0zd7woyaVys0ENxljzSC0UMSWBJCyhpM%2FTDJE%3D&reserved=0>

Call: +91 7065956595
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164209:211857
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com