Subject: Technical Issue//Order ID: 7406743531
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 18 Oct 2020 15:41:21 -0700 (MST)

Hi Team 
Problem Statement: Technical Issue 
Order Date: Oct 6, 2020 
Order ID: [ callto:6205766397 | 7406743531 ] 
Tracking ID: NA 
Total Value: 3.97 

Issue Description : The Customer placed the order on Oct 6, 2020 , and it is pending since then. 

Case History : The customer reached out to us on Oct 16, 2020 , and since then the issue has been escalated to the warehouse team and they have told that this order is facing some technical issue. 
PFB the attached screenshot of the response from warehouse. 

Assistance Required : We request you to look into this concern and help us to resolve the case on ASAP. 

Regards, 
Ebrahim Hageb