Subject: Re: refund rejected issue case ID: 1497946
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 18 Oct 2020 12:33:49 -0700 (MST)

Hi team 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 11 October, 2020 22:16:50 
Subject: refund rejected issue case ID: 1497946 

Problem Statement: ​rejected refund 
Order Date : Aug 16, 2020 
Order ID: 6216407060 
Tracking ID: S002203861584 
Assistance Required: Need refund for customer. 

Issue Description: the refund got rejected 3 times as we are not allowed to follow up the case with the payfort 
please do needful. 

Regards, 
CS Team Ammar Asif