Subject: Knet Refund // On Validation Order // Order ID: 8201962527
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 18 Oct 2020 11:49:27 -0700 (MST)

Hi Team, 

Problem Statement: On Validation Order 
​ 
Ticket: 03649281 
Order Date : Sep 7, 2020 
Order ID: 8201962527 
Knet Transaction ID: 025110017663 

Issue Description: The order was on Sep 7, 2020 but hybris status showing that it is on validation as customer already payed and the customer is chasing as for his money. 

Regards, 
Ebrahim Hageb