Subject: RMA to be processed
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 18 Oct 2020 11:39:56 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Sep 24, 2020 
Order ID: 6226939845 
Return Tracking ID: 46284314974 
RMA: 1000029039 
Assistance Required: RMA to be processed. 

Issue Description: The item has been returned to Conloc on 08 Oct 2020. but the RMA still not processed. We have created a child ticket but there is no update from Conloc team. 
Kindly assist us to process the RMA, Customer is chasing us. 

Regards, 
Fauzan