Subject: Re: RE: Refund / Returned order / 6223130615
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 18 Oct 2020 08:36:36 +0000

Dear Jessie,     Greetings from FarEye !!! upon confirmation from the operations team, we will proceed further from now to avoid any mismatch.      ++Nayan Please confirm if the changes need to be done.            You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/5f33e26e722b72061f96b86a75bb91ddb2cbbf3c590d7b287dcbd96eef46cb40 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                      Thanks,     Vikash Kumar,     Technical Engineer       FarEye- Enabling Digital Logistics Call: +91 70-6595-6595       7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Sun, 18 Oct at  1:52 PM
                            ,  Jessie Caparas <[email-masked]>  wrote:
                             
 Hi Team, 

 

 The portal is showing in transit. 

 

 Please update as RTO delivered. 

 

 30/09/2020        14:50 

 

  

 

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 Email: 
[email-masked] 

 T: +97145172087 

 

 

 
From: Shakeeb Arsalan <[email-masked]>  
Sent: Sunday, October 18, 2020 10:56 AM 
To: Jessie Caparas <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Refund / Returned order / 6223130615 

 

   

External email sender, please take precaution.

 

 
 
 Hi Jessie, 

 

   

 
 With reference to order #6223130615 

 
 
 Order Date:  Sep 11, 2020 

 
 
 Tracking ID: CRDSAL0065518820 

 

   

 
 The order has been returned to WH (RTO) on 30th September, 2020 as per Saudi Post website, but as per hybris the status is still in transit. Kindly assist us to mark
 the order as NDR and process the refund. 

 

   

 
 Thank you for your help. 

 

   

 
 Regards. 

 
 
 Shakeeb 

 

 
 
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