Subject: RE: Late Shipping /// 9604343445 /// IT Issue
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Shivani Rani <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 18 Oct 2020 08:18:11 +0000

Hi Seeta,

Checking with tech as well.

INC0882029

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Saturday, October 17, 2020 7:20 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Shivani Rani <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Shipping /// 9604343445 /// IT Issue
Importance: High

External email sender, please take precaution.
Hi Team,

Can you please advise us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 11, 2020 5:41:47 PM
Subject: Late Shipping   /// 9604343445 /// IT Issue

Hi Team,

Ticket- 1542699
Child Ticket- 1547059

Problem Statement: Late Shipping

Order Date : Sep 23, 2020
Order ID: 9604343445
Tracking Id: N/A

Assistance Required: Need urgent shipping

Issue Description: The order was placed on 23 Sep, 2020 but still is showing "Processing".

The WH team reported that due to IT issue they are unable to dispatch the order as AWB not generating.

Kindly check and advice.

Thank you for your help!

Regards,
Shivani

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