Subject: RE: Refund not initiate / 6223652515
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Escalations Dxbteam <[email-masked]>, Rehan Khan <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 18 Oct 2020 08:10:16 +0000

Hi Seeta,

Still checking on this- will revert later.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Saturday, October 17, 2020 8:19 PM
To: Jessie Caparas <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; Rehan Khan <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: Refund not initiate / 6223652515

External email sender, please take precaution.
Hi Jessie,

Need your assistance in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "jessie caparas" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 15, 2020 11:39:33 PM
Subject: RE: Refund not initiate / 6223652515

Hi Fauzan,

Will check with WH again and if you don’t get a revert in 24 hours please do get back to me.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 14, 2020 6:56 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Rehan Khan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Refund not initiate / 6223652515
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us to process the below RMA, We are not getting any update from WH team.

Regards,
Fauzan

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 13 October, 2020 18:21:34
Subject: Refund not initiate / 6223652515

Hi Team,

The 1 returned item has been delivered to the warehouse but the amount has not been refunded so we've escalated to the warehouse but did not received any response from their side.
So we request you please do the needful and initiate the refund as soon as possible.

Order ID: 6223652515
Tracking ID: 46131381785, I18BC10
RMA: 1000003473

Ticket number - 1537420

We are looking forward to your reply.

Regards
Rehan

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com