Subject: RE: C&C Order# 9794237562
From: Varun Sharma <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: "Fauzan Ahmad . Musalman" <[email-masked]>
Date: Sun, 18 Oct 2020 06:31:38 +0000

If order not received by customer, please refund

From: Jessie Caparas <[email-masked]>
Sent: Saturday, October 17, 2020 10:46 AM
To: Varun Sharma <[email-masked]>
Cc: Fauzan Ahmad . Musalman <[email-masked]>
Subject: FW: C&C Order# 9794237562

Hi Varun,

Seems that this order is lost in between.

It was shipped from CONLOC but store team didn't receive it.

As LMIT is insisting to get approval before they  mark an order as NOT PICKED - for us to manually refund the customer, please approve.

This customer has multiple orders with us since 2018.

This order is worth AED 60.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Centrepoint Ajman City Centre <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 14, 2020 6:24 PM
To: Jainul Ameer Mohammed Hussain <[email-masked]<mailto:[email-masked]>>; Durga Prasad <[email-masked]<mailto:[email-masked]>>
Cc: Ritesh Sharma <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Deepak Damodaran <[email-masked]<mailto:[email-masked]>>
Subject: Re: C&C Order# 9794237562

Hi Jainul,
This is to inform your that we did not receive the below said order in store.
Please find the attached delivery note for C&C received orders. 26/07/20,27/07 &28/07.

Regards,

Sangit Kunwar

Centrepoint Ajman CC

21004

CUG +971545814208

________________________________
From: Jainul Ameer Mohammed Hussain <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 14, 2020 12:02 PM
To: Centrepoint Ajman City Centre <[email-masked]<mailto:[email-masked]>>; Durga Prasad <[email-masked]<mailto:[email-masked]>>
Cc: Ritesh Sharma <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Deepak Damodaran <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Order# 9794237562

Hi Durga

As per the WH below order was shipped on July 27th and customer is following up customer care team.

Kindly request you to investigate the same and update the status asap..

Order Number : 9794237562

Customer : safiullah safi

Products Details : 161962491 - Sustainable Lee Cooper Slim Fit Cargo Pants

Best Regards !!!

From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 14, 2020 11:24 AM
To: Jainul Ameer Mohammed Hussain <[email-masked]<mailto:[email-masked]>>; Centrepoint Ajman City Centre <[email-masked]<mailto:[email-masked]>>; Deepak Damodaran <[email-masked]<mailto:[email-masked]>>
Cc: Ritesh Sharma <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: C&C Order# 9794237562

Hi Jainul,

Could you please help and assist to check if the store has the subject order physically present in the store.

As per the WH it was shipped on July 27th and customer is following up.

Regards,

Akshay Berry

Email: [email-masked]<mailto:[email-masked]>

T: +971 4 5172125

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com