Subject: Refund / Returned order / 6224901950
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Ala Hamood <[email-masked]>, escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sat, 17 Oct 2020 21:21:44 -0700 (MST)

Hi Jessie, 

With reference to order #6224901950 
Order Date: Sep 17, 2020 
Tracking ID: CRDSAL0069228320 

The order has been returned to WH (RTO) on 23 September, 2020 as per Saudi Post website, but as per hybris the status is still in transit. Kindly assist us to mark the order as NDR and process the refund. 

Thank you for your help. 

Regards. 
Shakeeb