Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Oct 2020 19:39:36 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">
<div>Dear Sir, </div>
<div dir="auto"><br></div>
<div dir="auto">Today people from centre point ware house came but they didnt have any instruction to collect the item for return. They brough new wheels only to replace. However, new wheels also had the same issue.</div>
<div dir="auto">Hence please submit my request to collect complete Junior maxim travel system for return so that i can order new product.</div>
<div dir="auto">Please expedite this issue as i am planning to travel out of KSA this week.</div>
<div dir="auto"><br></div>
<div dir="auto">Waiting for your prompt response.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks.</div>
<div dir="auto">Khadija zahid<br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 16 Oct 2020, 1:33 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Khadija,</div>
<div><br></div>
<div dir="ltr">Thank you for your prompt response.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We sincerely apologize for the delay in getting back to you however, we are still checking with the concerned team to arrange the collection on the same. We request you to please allow us some more time to work on this and we will update you on the same on priority.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We appreciate your patience and understanding.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1391229