Subject: refund approval case ID: 1525086
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 17 Oct 2020 11:07:37 -0700 (MST)

Problem Statement : Not shipped order / Refund approval. 

Ticket id : 1525086 
Order Date : Sep 17, 2020 
Order ID: 2000163412 
Tracking ID : 43817458274 
Total Price : 465 EGP 

Issue Description : 
The order was placed on Sep 17, 2020 Now the customer has received incomplete order. 
he is looking for his missing item. 

items detail: 
161890266 - - Textured 2-in-1 Top with Round Neck and Long Sleeves EGP135.00 QTY 1 MAX 

161761338 - - Chequered Top with Peter Pan Collar and Long Sleeves EGP130.00 QTY 1 MAX 

162086608 - - Plain Culottes with Elasticised Waistband EGP200.00 QTY 1 MAX 

Case history : The customer reached out to us on 27 Sep 2020 and since then the issue was pending. 

Customer's history : the customer is with us since 17/09/20 and this is his first order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Best Regards 
ammar asif