Subject: Re: refund issue case ID: 1497621
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 17 Oct 2020 10:44:16 -0700 (MST)

Problem Statement: Refund Not Processed 
Order Date : Sep 11, 2020 
Order ID: 6223188563 
return Tracking ID: CRDSAL0065582320 
Assistance Required: Need refund for customer. 

Issue Description: the status of the order under above tracking ID is return to origin and the status on hybris is still in transit 
i escalated to WH to process the refund if they have already received the order but no action has been taken by the WH even after the escalation. 

please do needful. 

Regards, 
CS Team Ammar Asif 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 10 October, 2020 22:56:15 
Subject: refund issue case ID: 1497621 

Problem Statement: Refund Not Processed 
Order Date : Sep 11, 2020 
Order ID: 6223188563 
return Tracking ID: CRDSAL0065582320 
Assistance Required: Need refund for customer. 

Issue Description: the items have been returned to WH conloc under above tracking ID 
and no action has been taken by the WH even after the escalation. 
please do needful. 

Regards, 
CS Team Ammar Asif