Subject: Re: refund issue case id; 1487004
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 17 Oct 2020 10:18:35 -0700 (MST)

Hi team 

any update on the below case as i got reply from the WH : create a new RMA add share to return team 
what is it mean , in fact RMA is there and item has been returned only refund has to be processed 

please suggest me for further action 
and please go through the case below 

regards 
ammar asif 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 9 October, 2020 21:44:16 
Subject: Re: refund issue case id; 1487004 

Hi team 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 1 October, 2020 09:44:51 
Subject: refund issue case id; 1487004 

Problem Statement: Refund Not Processed 
Order Date :Aug 29, 2020 
Order ID: 6219751211 
return Tracking ID: 46174629885 
RMA: 1000007078 
Assistance Required: Need refund for customer. 

the items have been returned to WH conloc under above tracking ID 
I escalated to WH conloc they said that there is no RMA please generate the RMA , after that someone generated the RMA and again I escalated to WH with the RMA but there was no response 
please do needful. 

Best regards 
Ammar Asif