Subject: Re: Late Shipping / 8206606202
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>, malik ismail <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Rehan Khan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 17 Oct 2020 09:27:35 -0700 (MST)

Hi Team, 

Need your assistance in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, October 17, 2020 2:47:47 PM 
Subject: Late Shipping / 8206606202 

Hi Team, 

The customer has placed his order on Oct 6, 2020 but still the order has not been shipped so we've escalated to the warehouse and they've replied "the order has not processed due to technical issue so cancel the order and initiate the refund". 

So we request you please do the needful and help us to close this case. 

Order Date: Oct 6, 2020 
Order ID: 8206606202 
Tracking ID: N/A 

We are looking forward to your reply. 

Regards 
Rehan