Subject: Re: Refund issue // 9605407873
From: Seeta Seeta <[email-masked]>
To: Shivani Rani <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>
Date: Sat, 17 Oct 2020 09:07:57 -0700 (MST)

Hi Shivani, 

Issue [ https://landmark.atlassian.net/browse/REL-122508 | REL-122508 - Return process request (RMA : 1000027877 & Order : 9605407873) ] has been successfully created. 

Thanks & Regards, 
Seeta Kunwar 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]> 
Sent: Saturday, October 17, 2020 3:58:57 PM 
Subject: Re: Refund issue // 9605407873 

HI Team, 

Kindly advice. 

Regards, 
Shivani 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 10 October, 2020 13:12:00 
Subject: Refund issue // 9605407873 

Hi Team, 

Problem Statement: Refund issue 

Ticket: 1549067 
Order Date: Sep 29, 2020 
Order ID: 9605407873 
RMA: 1000027877 

Assistance Required: Need urgent Refund 

Issue Description: As per the hybris the refund has been processed for the RMA. However, we can not see any refund transaction in the payment section. 

Please check and advice. 

Thank you for your help 

Regards, 
Shivani