Subject: Refund / Returned order / 6223282088
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ala Hamood <[email-masked]>
Date: Sat, 17 Oct 2020 05:12:03 -0700 (MST)

Hi Jessie, 

With reference to order #6223282088 
Order Date: Sep 11, 2020 
Tracking ID: CRDSAL0065591220 

The order has been returned to WH (RTO) on 21 September, 2020 as per Saudi Post website, but as per hybris the status is still in transit. Kindly assist us to mark the order as NDR and process the refund. 

Thank you for your help. 

Regards. 
Shakeeb