Subject: C&C Delay - 9607177189
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, [email-masked]
Date: Sat, 17 Oct 2020 05:10:38 -0700 (MST)

Hi Team, 

With reference to the order number: 9607177189 
Store Code: Shoexpress - 21168 

Order placed on Oct 9, 2020 and the status is still submitted to warehouse with no consignment details. Customer is angry and frustrated as the same has happened with customer in previous click and collect orders. 

Escalating this directly for assistance for the same reason. Request you to please assist in arranging this order on priority for the customer. 

Thank you for your help! 

Regards, 
Apoorv