Subject: Failed Transaction (No order Placed)
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>
Date: Sat, 17 Oct 2020 02:09:43 -0700 (MST)

Hi Team, 

Ticket: ​1492687 

Email: ​[email-masked] 

Problem Statement: Failed Transaction (No order Placed) 

Order Date: Sep 7, 2020 

Assistance Required: Need urgent Refund 

Issue Description: The customer tried to place an order on 7 Sep, 2020 but no order have placed successfully. ​ 

Also, the amount have been deducted as per the customer and did not receive it back till now. 

Transaction ID: ​025144005082 
Amount: KWD ​35.990 

Please check and advice. 

Thank you for your help 

Regards, 
Shivani