Subject: Refund issue /// 7403420969
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 17 Oct 2020 01:49:17 -0700 (MST)

Hi Team, 

Problem Statement: Late refund 

Order Date: Sep 9, 2020 
Order ID: 7403420969 
RMA: 43438002 
Tracking ID: 45443721002 

Assistance Required: Need urgent Refund 

Issue Description: The customer reported that she returned 1 item to the courier team and they did not provide her return slip or tracking id. 

The tracking id which is on hybrid showing "IN_VALID" 

The return item is 162336858 - - Charlotte Reid London Glossy Quilted Satchel Bag and cost of it is BHD 11.9 

Also, the WH informed that they did not find any details to process return and asking for return POD. 

Kindly check and look into this. 

Thank you for your help 

Regards, 
Shivani