Subject: Status shows RTO / 6223276121
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Sat, 17 Oct 2020 01:00:20 -0700 (MST)

Hi Team, 

The customer has placed his order on Sep 11, 2020 and as per the tracking number the status shows RTO so we've escalated to the warehouse regarding the information if they've received the order or not but we have not received any response from their side. 

So we request you please do the needful and help us to close this case. 

Order Date: Sep 11, 2020 
Order ID: 6223276121 
Tracking ID: CRDSAL0065520420 

Ticket number - 1489138 

Child Ticket number - 1570361 

We are looking forward to your reply. 

Regards 
Rehan