Subject: RE: Refund request /// 9606270682
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shivani Rani <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 17 Oct 2020 07:39:47 +0000

Hi Fauzan,

Please monitor JIRA ticket https://landmark.atlassian.net/browse/REL-122387

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Friday, October 16, 2020 5:10 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Shivani Rani <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Refund request /// 9606270682
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us on the below case.

Regards,
Fauzan

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 16, 2020 3:35:28 PM
Subject: Refund request /// 9606270682

Hi Team,

Ticket no- 1581596
Child ticket- 1587538

Problem Statement: Late refund

Order Date: Oct 4, 2020
Order ID: 9606270682
RMA: 1000042984
Tracking ID: 46039508174

Assistance Required: Need urgent Refund

Issue Description: The WH team updated that they have processed the refund. However, as per hybris there is no refund process yet.

Please check and process the refund.

Thank you for your help

Regards,
Shivani

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