Subject: RE: Partial Cancel Item / 8399048302
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, LMG OMS <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Rehan Khan <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 17 Oct 2020 06:37:41 +0000

@LMG OMS<mailto:[email-masked]>

Kindly cancel the below item.

INC0881267

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Friday, October 16, 2020 6:43 PM
To: Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Rehan Khan <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Partial Cancel Item / 8399048302
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us to close the below item as we have tried to cancel it but the cancelation is getting failed.

Order number - 8399048302
Item - 161575370 - - Textured Low Ankle Sneakers with Slip-On Closure

Regards,
Fauzan

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, September 26, 2020 4:50:06 PM
Subject: Partial Cancel Item / 8399048302

Hi Team,

The customer did not receive the item so we've tried to partially canel the item but the status shows failed so we've mentioned the item i.d in the cancellation sheet but the item has not cancelled, we've also escalated to the Jira and they replied to check with warehouse.
We've also escalated to the warehouse and they've replied the item already cancelled from their end but still, the item has not cancelled,

So we request you please do the needful.

Order number - 8399048302
Item number - 161575370

Ticket number - 1432602

We are looking forward to your reply.

Your Friends
The Support Team

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