Subject: Refund Not Processed
From: Abdulqader Ahmed <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Fri, 16 Oct 2020 23:35:45 -0700 (MST)

Hi team 

Problem Statement: Refund Not Processed 
Order Date :Sep 7, 2020 
Order ID:6222193670 
Return Tracking ID:Z1719689 

Assistance Required: Need refund for customer. 
Issue Description: order was placed on Sep 7, 2020 and was shipped to zajil on 9/7/20 , However as per zajil website the order has been returned to shipper on Sep 28 2020and till now the status on hybris is in transit and we can not see any refund or RMA for the order as it not delivered to customer. 
Kindly process the refund asap .