Subject: Re: LATE SHIPPING / AWB not generated due to IT issue (9798989626)
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 16 Oct 2020 23:02:58 -0700 (MST)

+ DXB team 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Abhishek Bargaonkar" <[email-masked]> 
Sent: Saturday, October 17, 2020 11:32:32 AM 
Subject: Re: LATE SHIPPING / AWB not generated due to IT issue (9798989626) 

Hi Jessie, 

Order Date : Aug 23, 2020 
Order ID: 9798989626 

As per the WH team the order has not been shipped yet due to IT issue as the AWB has not been generated. 

Assistance required : Please assist in getting the following order cancelled so we can close the issue as the customer is chasing us. 

Regards 
Shakeeb 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, September 17, 2020 4:42:33 PM 
Subject: LATE SHIPPING(9798989626) 

Hi Team 

Problem Statement: Late Shipping 
Order Date : Aug 23, 2020 
Order ID: 9798989626 
Tracking ID: No consignment 
Assistance Required: Need Urgent Delivery 
Customer can be contacted on 0564599333 

Issue Description: Customer placed order on Aug 23, 2020 and till now he has not received the order. As per the hybris the there is no consignment ready for the order. 

Regards, 
Abhishek Borgaonkar