Subject: Refund
From: Hemyar Nasser <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Fri, 16 Oct 2020 15:59:42 -0700 (MST)

Hi team 

Problem Statement: Refund. 
Order Created: Sep 20, 2020 
Order Number: 6225734385 
Tracking ID: S002376025892 
Assistance Required: Need urgent investigation and Refund . 

Issue Description: the customer is complaining about late refund. he said he received the order in bad condition and then he contacted customer service and they told him to return the order with the delivery guy so he gave the order to the delivery guy.. there is no return request in hypres and the order status in hypres is delivered. 
Please check and do the needful. 

Regards 
Hemyar.