Subject: Re: refund approval case Id:
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 16 Oct 2020 13:04:17 -0700 (MST)

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 10 October, 2020 23:08:04 
Subject: Re: refund approval case Id: 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 6 October, 2020 23:09:05 
Subject: refund approval case Id: 

Problem Statement: refund missing item 
Order Date : Sep 17, 2020 
Order ID: 2000163032 
Tracking ID: R850351 
Assistance Required: need urgent refund of missing item. 

Issue Description: With the reference order ID 2000163032 and tracking ID R850351, the customer has placed his order on Sep 17, 2020 . Now the customer has received incomplete order. 
he is looking for his missing items or refund: 
161902573 - - Floral Printed Jacket with Long Sleeves and Zip Closure EGP130.00 max 
161917273 - - Animal Printed Sweatshirt with Long Sleeves and Hood EGP182.50 max 
161883312 - - Textured T-shirt with High Neck and Long Sleeves EGP160.00 max 
162339782 - - Printed Top with High Neck and Pussy Bow EGP170.00 max 

Case history : The customer reached out to us on 21 Sep 2020 and since then the issue was pending. 

Customer's history : the customer is with us since 06/08/2 and this is his 3rd order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Best Regards 
ammar asif 

Best regards 
Ammar Asif