Subject: Re: KNET Deduction - 1465249
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 16 Oct 2020 12:16:28 -0700 (MST)

Hi Team, 

Any updates? 

Regards, 
Ebrahim Hageb 

From: "Seeta Seeta" <[email-masked]> 
To: "Mustafa Chakki" <[email-masked]> 
Cc: "Ebrahim" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Harish Thakor" <[email-masked]>, "anju john" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, 15 October, 2020 19:14:48 
Subject: KNET Deduction - 1465249 

Hi Mustafa, 

Please update on the below case. Thank you for your help! 

Thanks & Regards, 
Seeta Kunwar 

From: "Fauzan Musalman" <[email-masked]> 
To: "Mustafa Chakki" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Ebrahim" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Harish Thakor" <[email-masked]>, "anju john" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]> 
Sent: Sunday, October 11, 2020 9:59:14 AM 
Subject: Oder ID not Available 

Hi Team, 

With reference to Customer email: [email-masked] 
Customer claiming that the amount has been deducted from his account but the order has not placed, Customer has shared the transaction ID. kindly check and assist us. 

Transaction ID: 025140020143-E0268301 
Date of the transaction: 2020-09-07 
Amount: 16.520 KWD 

Regards, 
Fauzan 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 8 September, 2020 13:33:12 
Subject: Oder ID not Available 

Hi Team, 

Customer's email: [email-masked] 
Phone number: 99500529 

The customer has not received any order details as she has shared with us payment transaction.Please check and assist on the same. 

Regards, 
Ebrahim Hageb