Subject: RE: Item to be cancelled
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, LMG OMS <[email-masked]>, "Vijay mandal (TCS)" <[email-masked]>, Sankar T <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Abdulqader Ahmed <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Fri, 16 Oct 2020 15:21:57 +0000

@Sankar T<mailto:[email-masked]>

Can you please help?

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Jessie Caparas
Sent: Thursday, October 15, 2020 7:13 PM
To: Fauzan Ahmad . Musalman <[email-masked]>; LMG OMS <[email-masked]>; Vijay mandal (TCS) <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Abdulqader Ahmed <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Item to be cancelled
Importance: High

@LMG OMS<mailto:[email-masked]> @Vijay mandal (TCS)<mailto:[email-masked]>

9605349664 - Please cancel item ID 162553088. Cancellation is failing in Hybris.

INC0880423

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 13, 2020 7:09 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Abdulqader Ahmed <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Item to be cancelled
Importance: High

External email sender, please take precaution.
Hi Jessie,

Kindly assist us to cancel the item (162553088_OLD - - Textured Bathrobe with 3/4 Sleeves and Tie Ups) of the order #9605349664. the cancelation is getting failed.

Regards,
Fauzan

________________________________
From: "Abdulqader Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 12 October, 2020 11:53:58
Subject: refund

Hi Team

Problem Statement: Partial order shipped and we are unable to cancel the item
#1554194
Order Date: Sep 29, 2020
Order ID: 9605349664
Tracking ID: FP0929001528

Assistance Required: Need to cancel and refund of the item

Issue Description: The following item :
162553088_OLD - - Textured Bathrobe with 3/4 Sleeves and Tie Ups price (AED115.00
did not ship and delivered, and we are unable to cancel the item, the omer wants to refund this item, so we request that you please do the needful.

Thanks & Regards
Abdulqader

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