Subject: Re: Order shipped partially: Case id - 1539672 Order ID: 9605323546
From: Manish Kumar <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 16 Oct 2020 08:03:01 -0700 (MST)

Any update? 

From: "Jessie Caparas" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "LMG OMS" <[email-masked]>, "Vijay mandal (TCS)" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Escalations Dxbteam" <[email-masked]> 
Sent: Saturday, 10 October, 2020 15:23:48 
Subject: RE: Order shipped partially: Case id - 1539672 Order ID: 9605323546 

[ mailto:[email-masked] | @LMG OMS ] [ mailto:[email-masked] | 
@Vijay mandal (TCS) ] 

Please cancel the below non shipped item. 

INC0875036 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Saturday, October 10, 2020 3:11 AM 
To: Jessie Caparas <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Order shipped partially: Case id - 1539672 Order ID: 9605323546 
Importance: High 

External email sender, please take precaution. 

Hi Jessie, 

Kindly help us to cancel the item (162554157 - - Sustainable Solid Polo T-shirt with Short Sleeves) from order #9605323546 as its not available for cancelation. 

Regards, 

Fauzan 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 9 October, 2020 17:20:55 
Subject: Order shipped partially: Case id - 1539672 Order ID: 9605323546 

Hi Team, 

Please see the below image for the response received from the warehouse. 

Problem Statement: order shipped partially 

Order Date: 9/29/2020 

Delivery Date: 9/30/2020 

Case id - 1539672 

Order ID: 9605323546 

Tracking ID: FP0929000665 

Item name: 162554157 - - Sustainable Solid Polo T-shirt with Short Sleeves 

Item cost: AED 35.00 

Assistance Required: Need the missing item 

Issue Description: Customer placed an order for 2 items but as per the customer only received 1 items, Under the consignment details we can see that we have shipped only 1 items. 

Kindly look into the issue and suggest the next step to be followed up. 

Regards, 

Manish 

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