Subject: Refund request /// 9606270682
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shivani Rani <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 16 Oct 2020 06:09:36 -0700 (MST)

Hi Team, 

Kindly assist us on the below case. 

Regards, 
Fauzan 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, October 16, 2020 3:35:28 PM 
Subject: Refund request /// 9606270682 

Hi Team, 

Ticket no- 1581596 
Child ticket- 1587538 

Problem Statement: Late refund 

Order Date: Oct 4, 2020 
Order ID: 9606270682 
RMA: 1000042984 
Tracking ID: 46039508174 

Assistance Required: Need urgent Refund 

Issue Description: The WH team updated that they have processed the refund. However, as per hybris there is no refund process yet. 

Please check and process the refund. 

Thank you for your help 

Regards, 
Shivani