Subject: Refund Not Initiate / 9793227038
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Hiren Sadhwani <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Rehan Khan <[email-masked]>, Malik Ismail <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 16 Oct 2020 06:03:35 -0700 (MST)

Hi Team, 

With reference to order # 9793227038 

Kindly assist us to process the RMA: 43265221 as the status is still (BANK_TRANSFER_IN_PROGRESS ). 
Hybris ticket. 03512041 

Regards. 
Fauzan 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, October 8, 2020 2:45:19 PM 
Subject: Refund Not Initiate / 9793227038 

Hi Team, 

Customer has returned his 8 items and items have been delivered to the warehouse but the amount has not been refunded so we've escalated to the finance team to refund his amount to his bank account but did not reecived any response from their side. 

So we request you please do the needfull. 

Order ID: 9793227038 
Tracking ID: 46033725485;G22AACF 
RMA: 43265221 

Ticket number - 1525094 

We are looking forward to your reply. 

Your Friends 
The Support Team