Subject: Amount Deduction / [email-masked]
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>, Mustafa chakki <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Rehan Khan <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 16 Oct 2020 05:49:37 -0700 (MST)

Hi Team, 

Kindly assist us on the below case. 

Regards, 
Fauzan 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Friday, October 2, 2020 9:00:20 PM 
Subject: Amount Deduction / [email-masked] 

Hi Team, 

The customer tried to place the order via Knet and the amount was deducted but the order has not been placed successfully, we've checked with his email i.d but did not found any order related to this deduction amount. 
The customer also shares with us his bank statement so please do the needful. 

We are looking forward to your reply. 

Ticket number - 1541868 

EMAIL ID - [email-masked] 
Amount: 13.600 KWD 
Date: 07/09/2020 

Regards 
Rehan