Subject: Fwd: Arabic Language Test - ABDUL KARIM
From: HR Livesalesman <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>, nirendsouza <[email-masked]>
Date: Fri, 16 Oct 2020 05:14:52 -0700 (MST)

Hi Team, 

Please evaluate the test internally 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 14 Oct, 2020, at 14:28, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	ABDUL KARIM / (410210) 8356883083 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Sir, I am so sorry for the delay in your delivery and the inconvenience caused to you , it is due to my mistake to enter your address incorrectly that is why your order was not delivered yet. So sir my humble request is to you to repeat your address again . your order is ready and it will take time only to be delivered and I will try my level best to deliver your order as soon as possible. Sir once again I request you to accept my apology for your inconvenience. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I belong to joint, middle class and a moderate family , I have 10 members in family including my mother, five sisters and four brothers including me . my mother is housewife and my father is no more. I have done graduation from Mumtaz PG College ,Lucknow UP and obtained the degree of Alim as well from Darul Uloom Nadwatul Ulama ,located in Lucknow UP . as far as my profession is concerned , I am the translator of Arabic into English language, having five years experience in the same field and my previous company is Virtusa E-Touch where I was working as an analyst on Goggle project . due to pandemic , I have been jobless since last month . 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	من الناحية المفاهيمية ، يتمثل الاختلاف الرئيسي بين تقديم خدمة عملاء "جيدة" وتقديم خدمة عملاء "رائعة" في أنك ، في السابق ، تحافظ على رضا عملائك ؛ بينما في الأخير ، فأنت لا تحافظ على رضاهم فحسب - بل تحافظ عليهم أيضًا على ولائهم 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	لان هذه الوظيفة تتعلق بالمرشح الذي يعلم ويبرع في اللغة العربية والانجليزية فانا كنت طالبا متوسطا باللغة العربية فلذلك يكون لدي جميع ما يطلب من الخصائص لهذه الوظيفة لانني منذ طفولتي تعلمت هذه اللغة العربية ولدي خبرة اكثر من خمسة اعوام في مجال الترجمة بما في ذلك التكلم والتحدث والكتابة 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	مدينة بنارس 
هذه المدينة تقدسها طائفة عظيمة من سكان الهند ،ويطلق عليهم اسم الهندوس ،وجميع الهندوس يقصدون اليها ويستحمون في نهر الكنج المشهور فيها ،وكثير من الهندوس يقصدون اليها كل عام من انحاء الهند كما يحج المسلمون إلى مكة المكرمة والمدينة المنورة وجمع من المسلمين يذهبون إلى مدينة بنارس لرؤية ما تحويه من بدائع الآثار وعجائب الدنيا . وذلك لأن هذه المدينة قد نالت شهرتها العظيمة وتمتاز لجمالها وحسنها وجميع ما تحويه من المعابد والهياكل التي تعد بالمئات وكثير من الناس من خارج الهند ياتون اليها لزيارة هذه المدينة التي تعد احسن المدن لانهم ينظرون اليها بعين العقيدة والمحبة وذلك هوالسبب خلف امتيازها وشهرتها .