Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 16 Oct 2020 11:31:25 +0000

Hi Fauzan Musalman,  
  The following message composed by you on ticket 1573229 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi ​Jana,  ​   Thank you for reaching out to us and apologies for the delay in response.  We would like to inform you that a refund of amount EGP370.00 for your order #2000200974 has been credited to the payment method used to make the order on 15 Oct 2020. from our side. Please note it may take an additional 2-15 business days to process the refund to your account as per the bank norms.  Thank you for the understanding and patience. Please feel free to reach out to us for any further assistance.  Your Friends, The Support Team