Subject: RE: Refund Amont / 9792420494
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, PayFort RM Key Accounts <[email-masked]>, PayFort Operations Team <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Rehan Khan <[email-masked]>
Date: Thu, 15 Oct 2020 20:21:29 +0000

Hi Seeta,

Refund has been processed successfully.

@PayFort RM Key Accounts<mailto:[email-masked]> @PayFort Operations Team<mailto:[email-masked]>

Can you please provide the RRN for this order?

Order ID 9792420494

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, October 14, 2020 5:24 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Rehan Khan <[email-masked]>
Subject: Re: Refund Amont / 9792420494
Importance: High

External email sender, please take precaution.
Hi Team,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 14, 2020 5:34:33 PM
Subject: Refund Amont / 9792420494

Hi Team,

The customer returned his 2 items to the the store and as per the Hybris the amount has been refunded but customer claim that he did not received his amount.
Customer also provided us the bank statement so please check and do the needful.

Order number - 9792420494

Ticket number - 1474207

We are looking forward to your reply.

Regards
Rehan

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