Subject: RE: Return Processing Request - 6219903948
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Mohamed Nagy <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 15 Oct 2020 20:16:20 +0000

Hi Apoorv,

This has been refunded.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, October 11, 2020 11:52 AM
To: Mohamed Nagy <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Return Processing Request - 6219903948

External email sender, please take precaution.
Hi Team,

Problem Statement: Refund Not Processed

Order Date: Aug 30, 2020
Order ID: 6219903948
Return Tracking ID: 46175092202

RMA: 24143024

Assistance Required: Process the refund

Issue Description: Customer raised a return request for 162292995 - - Bossini Printed Linen Shorts with Pocket Detail and Belt Loops and the item has been delivered back to warehouse successfully on Sep 12, 2020. Status of refund is in SUBMITTED_TO_WAREHOUSE.

A child ticket was raised for the same under Ticket: 1511222 however, the same is pending since 17 days without any action.

Kindly assist in closing this. Thanks for your assistance.

Regards,
Apoorv
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