Subject: RE: Missing Item - 6224290843
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Vijay mandal (TCS)" <[email-masked]>
Cc: LMG OMS <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Suzana <[email-masked]>
Date: Thu, 15 Oct 2020 20:10:46 +0000

@Vijay mandal (TCS)<mailto:[email-masked]>
INC0880611
Cancellation is failing for item ID 161556365. Please do the needful.
Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, October 11, 2020 8:27 PM
To: Escalations Dxbteam <[email-masked]>
Cc: LMG OMS <[email-masked]>; Vijay mandal (TCS) <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Suzana <[email-masked]>
Subject: Fwd: Missing Item - 6224290843

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6224290843
Item ID: 161556365 - - Lace Detail Bra with Briefs

As per the consignment details the mentioned item was not sent under consignment. Kindly assist in cancellation of this item as the cancellation is getting failed.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Suzana" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 11 October, 2020 18:11:12
Subject: Missing Item

Problem Statement:  Missing item

Order Date :Sep 15, 2020

Order ID:6224290843

Tracking ID:Z1772651

Delivery Date:9/19/20

Assistance Required: Need Urgent Assistance

Issue Description: Customer emailed us informing that he/she placed order for (Lace Detail Bra with Briefs) quantity of two and they were not sent. so we request you to look into this concern and help us to close this case on ASAP.

Regards,

suzana

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