Subject: RE: Collection Delay - 6222790855
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: AbdelKaderS <[email-masked]>, ALL RUH OPS Landmark <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 15 Oct 2020 19:50:39 +0000

Hi Apoorv,

Recreate the RMA to create a new pick up and then email address to ensure collection.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, October 15, 2020 10:54 AM
To: Escalations Dxbteam <[email-masked]>
Cc: AbdelKaderS <[email-masked]>; ALL RUH OPS Landmark <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Jessie Caparas <[email-masked]>
Subject: Re: Collection Delay - 6222790855

External email sender, please take precaution.
Hi Team,

Please assist on the below case, this is pending since September.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "AbdelKaderS" <[email-masked]<mailto:[email-masked]>>, "ALL RUH OPS Landmark" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 13 October, 2020 21:55:14
Subject: Re: Collection Delay - 6222790855

Hi team,

Please assist in arranging the collection for this. Customer is very upset as the collection has not been done since a month and multiple times the address of the customer as well as the contact number has been shared with the courier. No response from Aramex either.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "ALL RUH OPS Landmark" <[email-masked]<mailto:[email-masked]>>, "AbdelKaderS" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 11, 2020 7:07:33 PM
Subject: Collection Delay - 6222790855

Hi Team,

AWB: 46285252355

Kindly advise on this tracking as the collection has not been done yet for this. Customer details are as follows:
Rashida Irfan
+966594231907
villa 3 mutanabi street near lulu express east dammam commercial center
An Nawras, Dammam
Saudi Arabia (SA)

Appreciate your assistance.

Regards,
Apoorv

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