Subject: RE: Refund Not initiated: Ticket id - 1476717 Order Number: 6221884690
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 15 Oct 2020 19:17:06 +0000

Hi Seeta,

Please monitor JIRA ticket https://landmark.atlassian.net/browse/REL-122245

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Thursday, October 15, 2020 12:29 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund Not initiated: Ticket id - 1476717 Order Number: 6221884690

External email sender, please take precaution.
Hi Team,

Can you please advise us in the below case, as the refund has not initiated from the warehouse team.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 9, 2020 7:26:44 PM
Subject: Re: Refund Not initiated: Ticket id - 1476717 Order Number: 6221884690

Any update?

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 6 October, 2020 18:28:00
Subject: Re: Refund Not initiated: Ticket id - 1476717 Order Number: 6221884690

Any update on the below concern?

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 1 October, 2020 11:19:00
Subject: Refund Not initiated: Ticket id - 1476717 Order Number: 6221884690

Hi Team,

Please note that we have not received any update on the child ticket created for the below issue.

Problem statement: Refund Not initiated yet

Ticket id - 1476717
Order Number: 6221884690
Order Created: 9/6/2020
Tracking id - 46176444241

Return request created: 9/17/2026
RMA - 24140204

Assistance Required: Process the refund on priority

Kindly note that as per tracking the item has been returned to the warehouse on 9/21/2020 still the refund for the same has not been initiated.

Regards,
Manish

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