Subject: RE: Refund Not Processed
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Malik Ismail <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 15 Oct 2020 19:14:27 +0000

@Shakeeb Arsalan<mailto:[email-masked]> @Fauzan Ahmad, Musalman<mailto:[email-masked]> @Seeta Seeta<mailto:[email-masked]>

Please process the RMA as per the below screenshot. Raise a JIRA ticket.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Thursday, October 15, 2020 1:36 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: Refund Not Processed

External email sender, please take precaution.
Hi Team,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Ali Atef" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 4, 2020 10:32:32 AM
Subject: Re: Refund Not Processed

Hi Team,

Any update?
________________________________
From: "Ali Atef" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, September 19, 2020 10:06:12 PM
Subject: Refund Not Processed

Hi Team,

Problem Statement: Refund Not Processed
Order Date :14/08/2020
Order ID: 6215949995
RMA : 24066472

Assistance Required: Need refund for customer.
Issue Description: The return collection for the below items have been done under tracking ID (46172387166, H22B137) and the customer did not get her refund yet kindly check if the items has been submitted to WH to initiate the refund.

Regards,
Atef

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