Subject: RE: Refund not processed// 6216473694
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Malik Ismail <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Asjad Hussain <[email-masked]>
Date: Thu, 15 Oct 2020 18:24:08 +0000

Hi Shakeeb,

Only this item has been received – 161286497

Can you please confirm on this?

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Thursday, October 15, 2020 8:28 AM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; Asjad Hussain <[email-masked]>
Subject: Re: Refund not processed// 6216473694

External email sender, please take precaution.
Hi Jessie,
Order Date : Aug 16, 2020
Order ID: 6216473694
Tracking ID: 46179703566
RMA : 1000005998
Returned items : 161233663  - 161286497  - 161976580
Assistance Required: Process the refund, as per the tracking ID 46179703566 the shipment was returned to the WH on 8th of Oct, However the refund has not been initiated yet.
Pls note that child ticket was created on 11th of Oct, but we did not get any update from the WH team.

We need your assistance to close the case.

Regards
Shakeeb

________________________________
From: "Mohamed Nagy" <[email-masked]<mailto:[email-masked]>>
To: "Ksaconloc Returns" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Arish Laila" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "ramesh gottimukkala" <[email-masked]<mailto:[email-masked]>>, "Mohammed Awad MohammedGaily" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 7, 2020 10:19:43 PM
Subject: RE: Refund not processed// 6216473694

Dear @Ksaconloc Returns<mailto:[email-masked]>,

Any news regarding this return ?

Regards,

From: Ksaconloc Returns <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, September 15, 2020 12:07 PM
To: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Algaili Ahmed <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Mohammed Awad MohammedGaily <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund not processed// 6216473694

Dear Shakeeb
Greetings

Please note that we haven't received this Order from the courier

Regards,
Dineshbabu.E
Conloc Returns
Ext – 4647

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 13, 2020 11:22 AM
To: Ksaconloc Returns <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Algaili Ahmed <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund not processed// 6216473694

External email sender, please take precaution.
Hi Team

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, September 8, 2020 5:41:29 PM
Subject: Refund not processed// 6216473694

Hi Team,

Problem Statement: Refund Not Processed

Order Date : 16-Aug-2020
Order ID: ​6216473694
Return Tracking ID: 46172599804;H23F9F0
Returned items : 161233663  - 161286497  - 161976580
Assistance Required: To confirm the item received and process the refund.

Issue Description: The customer raised a return request for three items that have been handed over to the courier team when checking the collection reference. So we request you to check under RMA 24070601 if the items received please process the refund asap.

Regards,
Algaily

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com