Subject: Refund Not Processed// 6224184105
From: Algaili Ahmed <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 15 Oct 2020 11:21:51 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 15-Sep-2020 
Order ID: 6224184105 
Return Tracking ID: 46179929471 
Assistance Required: To process the refund. 

Issue Description: The customer raised a return request for one that has been delivered to warehouse on 27 Sep 2020 but according to the hybris the status still showing PICKUP_SCHEDULED, So we request you to check under RMA 1000005154 so that the refund will be processed asap. 

Note: Child ticket has been created but no action has been done. 

Regards, 
Algaily