Subject: RE: Unable to create return request 6216864431
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Atmaram Tiwari <[email-masked]>, Gopinath N <[email-masked]>, Pooja Sharma <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 15 Oct 2020 18:17:10 +0000

@Atmaram Tiwari<mailto:[email-masked]> @Gopinath N<mailto:[email-masked]> @Pooja Sharma<mailto:[email-masked]>

The team is unable to create an RMA for the below items.

Please check from the back end if there is another RMA available?

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Thursday, October 15, 2020 5:18 PM
To: Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Unable to create return request 6216864431

External email sender, please take precaution.
Hi Jessie,

Order: 6216864431
Order Created:Aug 18, 2020

PFA as we are unable to create a return request for the following items : 161590443  - 161831983 -

161597968- 161271236 - 161445003 - 161175199 -161110100 -161062059 -161281095 -161099629

Jira has been raised, but the respond that they are checking with OMS team but no action has been taken.

The customer is chasing us as he wants us to create a return request.

Regards
Shakeeb

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