Subject: Re: RE: Refund approval.
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 15 Oct 2020 18:05:32 +0000

Dear Vishwajeet,     Please share your confirmation for the above request.     @Jagmohan meanwhile, please confirm the timestamp at which the status has to be published.     You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/5ae9a751609d40f6027465102433c4015666be43600f642b026276c33ed9fbf2 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.        Ipsit Sharma Technical Engineer | Fareye       Call: +91 70-6595-6595         7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                     Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.   
                           
                            On
                            Thu, 15 Oct at 11:36 AM
                            ,  Jagmohan Urmaliya (TCS) <[email-masked]>  wrote:
                             
 Dear Sanjeev, 

 

       Since we have not yet received NDR so issue is not yet closed.  As you could find the issue details in the trailing mail, customer refund is not yet initiated so it is a priority.  Please do the needful. 

 

 Regards 

 Jagmohan 

 

 

 

 

  
 From: FarEye Support <[email-masked]>  
Sent: Thursday, October 15, 2020 7:13 AM 
To: Jagmohan Urmaliya (TCS) <[email-masked]> 
Cc: Malik Ismail <[email-masked]>; seeta.seeta <[email-masked]>; Jessie Caparas <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam
 <[email-masked]> 
Subject: Re: RE: Refund approval. 

 

 
External email sender, please take precaution.

 

 

 Dear Jagmohan, 

 

   

 
 
 Please reply if you have any query or confusion. If not we would request you to allow us for the case closure. Should we not hear from you in next business day we will
 proceed with the ticket closure. 

 

  

 
 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/5ae9a751609d40f6027465102433c4015666be43600f642b026276c33ed9fbf2 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

 

 

 

 

 

 
 
Thanks,

 

 

 
 
Sanjeev Pandey, 

 

 

 
Technical Engineer

 

   

 

 
 
FarEye-
 Enabling Digital Logistics 

 

Call: +91 70-6595-6595

 

 

 

 

 

 

 

 
 
7+ Mentions

 

 

 

 
 
Digital Disruptor

 

 

 

 
 
Recognized

 

 

 
 
Chicago   |   London   |   Dubai   |   Singapore   |   India

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

On Tue, 13 Oct at 8:49 PM
, FarEye Support <[email-masked]> wrote: 

 

 
 
++Nayan 
 
Please confirm if the changes need to be done. 
 
@Jagmohan, upon confirmation from the operations team, we will proceed further from now to avoid any mismatch. Moreover, please
confirm a timestamp​. 

 

 

   

 

 

 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/5ae9a751609d40f6027465102433c4015666be43600f642b026276c33ed9fbf2 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

 

 

 

 

 

 
 
Thanks,

 

 

 
 
Vikash Kumar, 

 

 

 
Technical Engineer

 

   

 

 
 
FarEye-
 Enabling Digital Logistics 

 

Call: +91 70-6595-6595

 

 

 

 

 

 

 

 
 
7+ Mentions

 

 

 

 
 
Digital Disruptor

 

 

 

 
 
Recognized

 

 

 
 
Chicago   |   London   |   Dubai   |   Singapore   |   India

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

On Tue, 13 Oct at 8:14 PM
, FarEye Support <[email-masked]> wrote: 

 

 
 Dear Jagmohan, 

 

   

 
 Greetings from FarEye! 
 
We would like to inform you that we have received your concern regarding the shipment delivery details and we are working on the same. We will get back to you as soon as we have an update or need any details to proceed further. 
 
We are happy to help 

 

   

 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/5ae9a751609d40f6027465102433c4015666be43600f642b026276c33ed9fbf2 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 
 
Thanks and Regards,

 

  

 

Nishant Kamal 
Technical Engineer |
FarEye 

 

 

 

 

 

 
 
Call: +91 70-6595-6595

 

 
 ||

www.getfareye.com

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

 

 

 
 
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