Subject: RE: 4506886101 // Missing item issue
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: M Ataullah <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Musaed <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, Haedar Mohammad <[email-masked]>
Date: Thu, 15 Oct 2020 15:49:50 +0000

Hi Fauzan,

Please monitor this JIRA ticket.

https://landmark.atlassian.net/browse/REL-122222

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Wednesday, October 14, 2020 5:33 AM
To: Escalations Dxbteam <[email-masked]>
Cc: M Ataullah <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammad Musaed <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>; Haedar Mohammad <[email-masked]>
Subject: 4506886101 // Missing item issue
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #4506886101
Item: 161828856 - - Juniors Printed Bodysuit with Round Neck - Set of 3 (BABYSHOP ) (QAR16.00)

Customer claiming that he has not received the above item. And we are unable to create RMA to refund for the missing item, Kindly check and assit.

Regards,
Fauzan

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Mohammad Musaed" <[email-masked]<mailto:[email-masked]>>, "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>, "Haedar Mohammad" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 13 October, 2020 13:28:37
Subject: Fwd: 4506886101 // Missing item issue

Hi Team,

Missing item issue
Order ID; 4506886101<callto:6232215987>
Item ID; 161828856 - - Juniors Printed Bodysuit with Round Neck - Set of 3
Assistance Required; Manual refund request

The customer is claiming he did not receive the below mentioned item. so kindly do the needful ASAP.

Regards
Ataullah

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