Subject: RE: RMA cancelled without the completion of the collection
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 15 Oct 2020 15:21:33 +0000

Hi Fauzan,

Recreate RMA and email Aramex to ensure pickup.

Please mention pick up details.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Tuesday, October 13, 2020 7:56 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RMA cancelled without the completion of the collection
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #6223401694
RMA:1000004043

The AWB of the RMA has been cancelled and item still not collected. Kindly assist us to collect the item asap.

Regards,
Fauzan

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 12 October, 2020 13:02:46
Subject: RMA cancelled without the completion of the collection

Hi Team,

Problem Statement:  RMA cancelled without the completion of the collection
Order Date : 12/09/2020
Order ID:6223401694
Tracking ID: 46179186760

Assistance Required: Need Urgent Collection

Issue Description: The return request was created on 17/09/2020 and till now the item has not collected from the customer while the RMA is cancelled
so kindly ​do the needful.

Regards,
Shafeeque

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